Política de privacidad

PRIVACY POLICY
Last updated: April 13, 2026
Velua Studio operates this store and website (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store or otherwise communicate with us.
1. PERSONAL INFORMATION WE COLLECT
We collect personal information that identifies you, including:
Contact details: Name, shipping address, billing address, phone number, and email.
Financial information: Payment method details and transaction information.
Account information: Username, password, and security questions.
Device & Usage information: IP address, browser type, and how you interact with our website (cookies).
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your information to:
Provide and improve our Services (processing payments and shipping orders).
Communicate with you regarding your account or orders.
Marketing and advertising (if you opt-in).
Security and fraud prevention.
3. HOW WE DISCLOSE PERSONAL INFORMATION
We share your information with service providers to help us provide our Services, such as:
Shopify (to power our store).
Zendrop (to fulfill and ship your orders).
Payment processors (like Shopify Payments or PayPal).
Legal authorities when required by law.
4. YOUR RIGHTS (EU RESIDENTS - GDPR)
If you are a resident of the European Union, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased.
5. COOKIES
We use cookies to power and improve our site (including to remember your actions and preferences). Most browsers automatically accept cookies, but you can choose to set your browser to remove or reject them.
6. CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@veluastudio.com or by mail using the details provided below:
Velua Studio
Carrer de la Circumvaŀlació, 27, 08840 Viladecans, Barcelona
+34687194975