Shipping policy
Shipping Info
Free Worldwide Shipping
We are proud to offer Free Standard Shipping on all orders worldwide.
We are proud to offer Free Standard Shipping on all orders worldwide.
Order Processing Time
All orders are processed within 1-3 business days. You will receive a notification email with tracking information as soon as your order is on its way.
All orders are processed within 1-3 business days. You will receive a notification email with tracking information as soon as your order is on its way.
Estimated Delivery Times
- United States: 8-15 business days.
- United Kingdom / Europe / Canada: 10-15 business days.
- Rest of the World: 12-20 business days.
Customs and Duties
Velua Studio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Velua Studio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 48 hours for the tracking information to update.
Once your order has shipped, you will receive an email with a tracking number. Please allow 48 hours for the tracking information to update.